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Customer Service Team Leader

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Role Description:

  • Do Market research and develop new ways to increase our customer loyalty.
  • Provide accurate, valid, and complete information by using the right method/tool.
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow up with team to develop new solutions for any customers problems.
  • Take the extra mile to engage the customer.
  • To train new colleges and supervise their ways of handling issues.
  • To build a strong relationship with customers.

Qualifications:

  • Communications Skills
  • Collaboration
  • Industry knowledge
  • Problem Solving
  • Adaptability
  • Organization Skills
Apply now

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